– The product is flawed
– The print quality is poor
– The product you received is different from the product originally represented on our site
How do I return items?
Q: If customer would like to return the item we only accept return of items if they meet all of following conditions:
- Within 7 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original packaging
After contacting support at Contact and receive our response, please do exactly following instructions: Pack all the returned items, along with a print off of your confirmation of purchase email, go to local post office, or another courier, to ship the package to this address: (is attached in the instruction email)
Please provide us the tracking number from post office or couriers. You will receive an email as soon as we received your items. We will also send you another email to notify you if we approve or reject to refund in your case.
Charges: You will have to pay return shipping fee.
Refunds
Once we receive your refund request, a refund is initiated immediately. We refund your purchase back to the original payment method.
Paypal payment method: Immediately after being processed
Credit card payment method: We will send credit and debit card refunds to the card-issuing bank within five to seven business days of receipt of the return. Please contact the card-issuing bank with questions about when you can expect the credit to post on your account.
If you haven’t received a refund yet:
– Firstly check your bank account again.
– Then contact your credit card company, it may take some time before your refund is officially posted.
– Thirdly, contact your bank. There is often some processing time before a refund is posted.
– Finally, if you’ve done all of this and you still have not received your refund yet, please contact us at Contact Us