Competence in Interpersonal Conflict

Extensively updated with expanded and newly added chapters, the second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. Although no checklist of communication behaviors can guarantee success, the authors offer constructive guidelines that provide a basis for grappling with future conflicts in five unique settings: intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical. Conflict between people is a natural feature of the human condition; when people interact and form relationships, conflicts inevitably emerge. How individuals manage conflict, and how they perceive both the opportunities and challenges it provides, will define their interpersonal relationships in more ways than any other kind of interaction behavior. Collaboration and adaptation are the hallmarks of a competent communicator, therefore how partners communicate during conflict can be more important than the frequency of their disagreements.

Competence in Interpersonal Conflict 2nd Edition is written by William R. Cupach; Daniel J. Canary; Brian H. Spitzberg and published by Waveland Press. The Digital and eTextbook ISBNs for Competence in Interpersonal Conflict are 9781577669128, 9781478616375, 1478616377 and the print ISBNs are 9781577666493, 1577666496.