Interviewing Clients across Cultures

Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.

Additional ISBNs: 1593857101, 1606230530, 9781593857103, 9781606230534

Interviewing Clients across Cultures: A Practitioner’s Guide is written by Lisa Aronson Fontes and published by The Guilford Press. The Digital and eTextbook ISBNs for Interviewing Clients across Cultures are 9781462508860, 1462508863 and the print ISBNs are 9781606234051, 1606234056.